Designing a Gift Basket

Simply Us Farm is a local farm that my wife and I run. One of the projects for this year is to develop gift boxes for Christmas. I wanted to share some of the thinking behind the process of designing the gift boxes. Usually my blog entries focus on the design sides of new product develpment, but this is a journey into product management.

Background

Local businesses often struggle to market and sell products. This is driven by several issues including

  • not having a fully developed sales channel – wholesale, retail and online
  • smaller number of items in their catalog
  • catalog items are often very hyper focused on what the small business is passionate about

This is especially true for small farms. Simply Us Farms is young farm in NC adding new production every year. The farm specializes in uncommon fruits and berries with high nutritional value and high anti-oxident content.

The challenge for this holiday season is to develop a gift basket. Simply Us Farms produces honey from the farm and from Troublesome Gap. One option is to team up with other local producers to create a specialty gift basket filled with local goods and the honey from the Simply Us Farm.

Sources of Inspiration

Dan the Sausage Man is a company that produces a well thought out line of gift baskets. They also have a great origin story that they effectively share. Here is the story from their website.

They provide a variety of gift baskets that vary with the seaon and a different price points.

The internet also provides lots of examples of gift baskets that feature or include honey.

Goal

Provide a great gift that will be appreciated by the person receiving it. We want to create an special experience for the person who puts the contents of the gift basket to use.

Basket Themes

We want to help the basket user create a special culinary experience. This could be categorized several different ways. One way is to associate the experience with snack or meal. Here are some options

  • pre-breakfast (such as morning coffee)
  • breakfast
  • brunch
  • lunch
  • dinner
  • snack

Other opportunities is to associate the gift with an event include

  • picnic
  • thank you (professional or personal)
  • family or personal tradition
  • specific holiday (religious, cultural or social – examples: Christmas, Thanksgiving, Halloween)
  • birthday or other personal milestone (maybe a 50th anniversary, college graduation, or baby shower)
  • wedding present
  • corporate / organizational gift, thank you or award

Packaging

Because these are limited runs, the packaging needs to be something that is easy to decorate and off the shelf. We can print labels to designate the package as a Simply Us Farm gift box. Decoration can also show which version of the gift box is in packaging after it is closed up. The filler material and the box should be easily recyclable. Possibly a crinkle paper. It would be nice to have a single box that held the 3 smallest configurations, just to keep down on the number of boxes to purchase.

What to Put in the Baskets

Simply Us Farm has two types of honey available (farm honey / Bennett, NC & mountain honey / Troublesome Gap, NC). We can pour that honey into different size jars. Currently we have

  • 1/2 lb
  • 1 lb
  • sample size

It would be great if the gift box / basket could be filled with items from local farms and vendors. Here are possible companion products from a brainstorming session

  • honey dipping utensils
  • coffee (maybe with a coffee stirrer)
  • sauces (maybe bbq or some other sauce for a process that can involve honey)
  • sourkraut or other fermented food
  • teas
  • table cloth or other items to set a scene
  • meat product (cured ham, sausage or sliced)
  • crackers
  • cheese
  • jelly or jam (including fig)
  • honey from another farm with a different taste
  • recipes or cookbook
  • food mix
  • juice (maybe grape, elderberry, or other)
  • mug with a relevant graphic
  • medicinals (locally sourced)
  • balloons for a birthday or other party
  • pumpkin something for fall
  • placemats for the table with a seasonal color scheme
  • locally made pottery or mugs
  • locally made candles (maybe with a seasonal scent)

Themes

We also wanted to think about how we could build gift box around a them. The theme helps build an emotional connection with the gift giver and receiver. Turning it from a box with food items into an experience.

  • Morning coffee and honey
  • Christmas coffee and honey – maybe adding a pine or other seasonal smell
  • Fall grilling season (mild)
  • Fall grilling season (hot)
  • Tailgaiting
  • Snowy Day
  • Fall set – maybeadd something pumpkin or wool placemats with a fall color scheme
  • Health theme (maybe with medicinals or a medicinal tea)

Pricing

After doing a survey on the internet, here are our initial cost targets for pricing.

  • Option 1 – $54.95
  • Option 2 – $59.95
  • Option 3 – $64.95
  • Option 4 – $149.95

Once we put sample baskets together then we can take pictures and test market the combinations on the website and with targeted emails. That will help determine if the gift basket is desirable and if they will sell.

Next Steps

We have started working with local farms to identify items that can go in the baskets. Then we’ll need to create specifc basket configurations. We’ll share the results as we go. The best wasy to follow along are to join the email list and check back on the blog.

State of the Farm and Pictures from This Week

This has been a busy week on the farm. We try to give a semi-annual update that talks about what is going on at the farm in detail. We’ve also been working this week on our potatoes, developing the back field and planting a few ornamental plants.

I had a few days on the farm this week to ponder the future plans for the farm. I’m taking a class with IDEO on Insights for Innovation. The class project revolves around the farm so it was good having time to ponder the future plans for the farm while working in the field.

Here are some pictures from this week

Interview with Niti Bali – Food Church founder

I’m taking a class called “Insights for Innovation” with IDEO. Part of that class is doing interviews for developing empathy and better understanding customers. Niti was the perfect person to interview to better understand the farm-to-fork community. I learned a lot in the interview and hope you do too.

Rough Draft – CERT Emergency Communications Plan

The work on the emergency communications plan is moving forward. Our plan covers two main contingencies:

  • team is deployed to an emergency site
  • team is not deployed but there is an emergency

One of our team goals is put ourselves in a position where we can help the broader community during a wider emergency, such as a grid down situation after a hurricane or power station sabotage (like the next county over went through in 2022).

This plan is a step towards achieving those goals. Later phases of plan development should help address the communications divide between the CERT team and the greater community. These later phases should also incorporate some of the great ideas that were generated in the brainstorming / brainwriting work.

The rough draft of the plan is below. Comments and suggestions are welcome.

Lee County CERT Team – Communications Plan
Rough Draft – dated 2023-03-18

Deployed Comms

At time of muster, team members will be assigned to a group and a backup group based on available communications tools and radios.

At time of muster, team members will also be assigned a cell phone number for a command staff member, where they can confirm the communication channel they should be using. This communication should occur via text message. This cell number can also be used to short messages between command staff, as needed. Primary communication method is radio communication.

Teams Communications

Priority 1 (Group 1) — Zello Channel – “Lee County Emergency Response Team”

Priority 2 (Group 2) – HAM Radio using the KB4HG repeater – 441.9500 / +5 MHz / 136.5 Tone

Priority 3 (Group 3) – MURS channel #3 (151.94 MHz)

Priority 4 (Group 4) – GMRS / FRS channel #15 (462.55 MHz) [Note: limited FRS range]

Priority 5 (Group 5) – CB channel #22

(Backup) Priority 1 – No backup, go to other group

(Backup) Priority 2 (Group 2) – HAM Radio using the NC4ML – 147.240 / +5 MHz / 91.5

(Backup) Priority 3 (Group 3) – MURS channel #5 (154.60 MHz)

(Backup) Priority 4 (Group 4) – GMRS / FRS channel #17 – 462.60 MHz [Note: limited FRS range]

(Backup) Priority 5 (Group 5) – CB channel #24

Note: Group 2 – If both HAM repeaters are not available, switch to Simplex 146.58 FM


Command Communications
Priority 1 (Group C1) — Zello Channel – “Lee County Emergency Response Team – Command”
Priority 2 (Group C2) – HAM Radio using Simplex 144.400

Priority 3 (Group C3) – MURS channel #2 (151.88 MHz)

Priority 4 (Group C4) – GMRS / FRS channel #19 (462.65 MHz) [Note: limited FRS range]

Priority 5 (Group C5) – CB channel #21

(Backup) Priority 1 – Use command text message number to ask which alternate group to use

(Backup) Priority 2 (Group 2) – HAM Radio using Simplex 144.800

(Backup) Priority 3 (Group 3) – MURS channel #4 (154.57 MHz)

(Backup) Priority 4 (Group 4) – GMRS / FRS channel #21 (462.70 MHz_ [Note: limited FRS range]

(Backup) Priority 5 (Group 5) – CB channel #23

Non-deployed Comms [used during emergency situation where CERT team isn’t deployed]

Use the following communications channels on the schedule below with a wilderness protocol (seeking to minimize power use in case the grid is down):

  • text message to designated contact
  • Group 1, Group 2, Group 3 (Carolina Trace local area), Group C1, Group C2
  • other groups activated in an extended emergency to provide greater footprint in community

    Note: number of groups is minimized to reduce the amount of time the command staff has to communicate with team members.
PurposeGroupDayTime
OrientationEmail or text message from command to start comm protocol, or event / emergency to trigger start, includes emergency text message contact number

Daily Check-In
(first 3 days only)
Group 1 – ZelloDaily07:00 PM

Group 2 – HAM RadioDaily07:15 PM

Group 3 – MURS (local to Carolina Trace area)Daily07:30 PM

Group C1 – ZelloDaily06:15 PM

Group C2 – HAM RadioDaily06:30 PM
Weekly Check-InGroup 1 – ZelloSunday07:00 PM

Group 2 – HAM RadioSunday07:30 PM

Group 3 – MURS (local to Carolina Trace area)Sunday08:00 PM

Group C1 – ZelloSunday06:00 PM

Group C2 – HAM RadioSunday06:30 PM
Daily Monitoring
(4th day and beyond)
Group 1 – ZelloDaily, except Sunday07:00 PM

Group 2 – HAM RadioDaily, except Sunday07:10 PM

Group 3 – MURS (local to Carolina Trace area)Daily, except Sunday07:20 PM

Group 4 – GMRSDaily, except Sunday07:30 PM

Group 5 – CBDaily, except Sunday07:40 PM

Group C1 – ZelloDaily, except Sunday07:50 PM

Group C2 – HAM RadioDaily, except Sunday08:00 PM
Anytime during emergencyText messages to command cell # – when radio or Zello comms aren’t availableAny dayAny time

Next Step – Getting Ready for Brainwriting – CERT Emergency Communications Plan

The next step in developing our CERT Emergency Communications plan is the brainwriting challenge for team members.

Let us talk about brainwriting and how to do it

Challenge Question

How do we create a workable plan that allows the CERT team to communicate within the team, with local authorities and the community in an emergency

Specific Questions

  1. How do we communicate with all CERT members (Ham and non-Ham) during a deployment?
  2. If we have an issue with one communication path how do we let everyone know that we need to switch to another method (maybe another channel, repeater, app or method all together)?
  3. How does the CERT team communicate with the community during a grid down situation?
  4. How does the CERT team communicate between members (HAM and non-HAM) during a grid down situation?
  5. What would a one way communication / “beacon” do and how could it be accessible by hams, non-hams and the general community in an emergency?

Buckets

Deployed Communication
Communication between CERT and the community
Ham Comms
Non-Ham Comms
Grid Down
Beacon / One Way Comms
Digital Comms